Introduction

Thank you for choosing NOWCAST. We want to ensure you're satisfied with our services. Please read this comprehensive refund policy carefully before making a purchase.

 

Eligibility for Refund

 

All sales are final. No refunds will be issued for any reason, including but not limited to:

- Changes in mind or decision
- Errors in judgment made about suitability of the service
- Not liking the features or functionality of the service
- Technical issues or bugs

 

Exceptions to this rule may be considered in rare cases where:

- We fail to deliver the service as agreed upon
- There's a significant error in our service that renders it unusable
- We violate our terms of service

 

Refundable vs. Non-refundable Items

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The following items are eligible for a refund under specific circumstances:

1. Monthly or annual subscription fees
2. One-time setup fees
3. Any additional charges or overpayments

 

Items that are typically non-refundable include:

- Custom development work
- Professional services
- Third-party integrations

 

Refund Process

If you believe you're eligible for a refund due to an exception, please contact our support team at support@nowcast.cc within 7 days of your purchase. Include your order number and a clear explanation of the issue.

Our support team will review your case and respond within 3 business days. If approved, we will process your refund within 5 business days.

 

How to Request a Refund

To request a refund, follow these steps:

1. Email support@nowcast.cc
2. Title email "Refund Request"
 

We'll review your request within 3 business days and respond via email with our decision.

 

Refund Format

 

Refunds will be issued in the original payment method. For credit card transactions, refunds will be credited back to the same card. For PayPal transactions, refunds will be sent back to the associated PayPal account.

 

Refund Timeline

The timeline for processing refunds depends on the nature of the issue:

- For most cases: Refunds are processed within 5 business days after approval
- For exceptional circumstances: Refunds may take up to 14 business days due to the complexity of the case

 

What Happens When an Account is Terminated

Upon termination of your service, you will not be eligible for a refund unless covered by one of the exceptions mentioned above. Please note that terminating your account will result in the loss of all data associated with that account.

 

Changes to This Policy

We reserve the right to modify this refund policy at any time without prior notice. It's your responsibility to check this policy periodically for any changes.

By using our service, you agree to be bound by this refund policy.

 

Contact Us

If you have any questions about this refund policy, please don't hesitate to contact our support team at support@nowcast.cc.

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